Privacy policy
Avance Esthetique Skincare is a trading name of East London Beauty Academy Ltd (company no. 06552082), 124–128 City Road, London EC1V 2NJ. We are responsible for the personal information you share with us.
What we collect and why
- Messages and consultations: your name, email, phone number and the answers you give in our contact form or online skin consultation – so we can reply to you and give you skincare advice.
- Orders: your name, delivery address, email and phone number – so we can process and deliver your order. Card payments are handled by Stripe; we never see or store your card details.
- Marketing: we only send you skincare tips and offers if you have ticked the box to say yes. You can unsubscribe at any time.
Who we share it with
We use trusted services to run this website: Stripe (payments), Cloudflare (website hosting) and our email provider. We never sell your information.
Your skin consultation
The online consultation saves your progress in your own browser so you can carry on later. Your answers are only sent to us if you choose to send them.
How long we keep it
We keep order records for as long as required for accounting purposes, and other messages for no longer than necessary.
Your rights
You can ask to see, correct or delete the information we hold about you by emailing info@avancesthetiqueskincare.com. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).